With years of experience in the electronics trade-in industry we have perfected our trade-in process to make sure it is quick and secure. Once we receive your device we complete our inspection and process your payment within 24 hrs to 72 hrs of receiving your device(s) at our facility.

Once you have accepted our offer you will automatically receive a prepaid shipping label where all you have to do is securely package the device(s) and drop it off at a US Post Office. Please obtain a drop off receipt to keep for your records.

Absolutely! We purchase all types of damaged devices. The trade-in process is still as easy as any other device.

No, we only need the device without any accessories in order to complete your trade-in once we receive it. If we do receive any charging cables or accessories in the shipment we will not consider its value towards your trade-in and will be recycled.

We accept various electronics, including smartphones, tablets, smartwatches, and more. You can view the full list of devices we buy here. Feel free to contact us if you have a specific device not listed.

We take data privacy seriously. Before processing any device, we ensure all data is securely wiped using industry-standard procedures to protect your privacy.

When selecting your device(s) to trade-in, we'll ask for your email which will be used to send you progress updates and allow you track your device during the entire trade-in process. You can log-in to view the status of your trade-in or you can view it here.

If we have not yet processed your trade-in then you may still be able to cancel your order. You can log-in and cancel your trade-in or you can also email us at Support@cleverbuyback.com.

Your trade-in offer is valid for 30 days, allowing you to ship your device(s) at your convenience. The final price is subject to the condition in which the device(s) are received in.

Once the device(s) have been shipped it typically takes 1 to 5 business days to arrive at our facility. We will then inspect the devices(s) and issue payment within 1 to 3 business days of receiving the device(s)

The value of your device is based on factors such as its condition and model. Once we receive your device we will then examine it and if it matches the condition selected then we will process the payment within 1 to 3 business days. If the condition of the device doesn't match the condition selected when initiating the trade-in then we will re-quote you and send you the new offer via email. If you would not like to accept the new offer then we will ship your device back to you free of charge.

Nothing! We automatically email you a pre-paid shipping label to send your device(s) to us for free.

Once shipped we usually receive the device(s) in 1 to 5 business days.

You can wrap your device(s) in bubble wrap and then securely put them in any box or padded envelope that fits your device(s).

No printer? No problem! After accepting our trade-in offer please reach out to our support team and we'll mail you a box and pre-paid shipping label so that you can get your device(s) to us with ease. Support@cleverbuyback.com